Santa Clara County ARES®/RACES
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County EOC Radio Room Orientation

Course Description and Materials


Overview: This class will prepare operators for working in the radio room of the county Emergency Operations Center (EOC). This class is required to earn the 'County EOC Radio Operator' Endorsement.
Intended Audience: Mutual Aid Communicators with Net Control Type III or Packet Operator Type III credentials.

These requirements will not be waived unless you are only missing something that is pending to complete the requirements. I.E. missing a class for a Credential or a LiveScan for the MAC Endorsement. The Credential Program Manager will need to approve any such wavier.

Length: 3.5 hours
Students should bring:
  • Copy of course materials (see below)
  • Pen/pencil and pad of paper
Learning Objectives:

At the end of this course, students will be able to:

  • Properly perform as a radio operator in the county EOC
Topics Covered:

The course agenda includes:

  • Mobilization
  • Building security
  • Check-in
  • Radio room nets and positions
    • Message Net
    • Command Net
    • Packet Net
    • HF Net
    • Hospital, regional and other amateur radio nets
    • EOC, CESRS and other government radio nets
    • County, SVRIA and OASIS phone systems
    • Runner
    • RACES Unit Leader
  • Radio Room Resources
    • Position manuals
    • T-card racks
    • Office supplies
  • Equipment Operations
    • Radios, including audio connections
    • Computers and printers
    • Copiers/scanners, fax machines
  • Message traffic work flow
    • Accepting messages from the EOC to send
    • Delivering received messages to the EOC
  • Check-out
  • Demobilization
  • EOC Tour
Scheduling Info:
Course Materials:

Course slides will be made available to participants before the class. These slides are not for public distribution and should not be shared outside of those working on, or holding, the EOC Radio Room Endorsement.

There will be a homework assignment to be completed before class. Those signed up will be provided details via email closer to the class date.


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This page was last updated on 14-Oct-2023