Santa Clara County ARES®/RACES
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EOC Radio Room Orientation

Course Description and Materials


Overview: This class will prepare operators for working in the radio room of the county Emergency Operations Center (EOC).
Intended Audience: Mutual Aid Communicators with Net Control Type III or Packet Operator Type III credentials.
Length: 2 hours
Students should bring:
  • Copy of course materials (see below)
  • Pen/pencil and pad of paper
Learning Objectives:

At the end of this course, students will be able to:

  • Properly perform as a radio operator in the county EOC
Topics Covered:

The course agenda includes:

  • Mobilization
  • Building security
  • Check-in
  • Radio room nets and positions
    • Message Net
    • Command Net
    • Packet Net
    • HF Net
    • Hospital, regional and other amateur radio nets
    • EOC, CESRS and other government radio nets
    • County, SVRIA and OASIS phone systems
    • Runner
    • RACES Unit Leader
  • Radio Room Resources
    • Position manuals
    • T-card racks
    • Office supplies
  • Equipment Operations
    • Radios, including audio connections
    • Computers and printers
    • Copiers/scanners, fax machines
  • Message traffic work flow
    • Accepting messages from the EOC to send
    • Delivering received messages to the EOC
  • Check-out
  • Demobilization
Scheduling Info:
Course Materials:

Course slides will be made available to participants before the class. These slides are not for public distribution and should not be shared outside of those working on, or holding, the EOC Radio Room Credential. There will be a homework assignment to be completed before class.


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This page was last updated on 22-Feb-2022