Santa Clara County ARES®/RACES
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County EOC, RACES Unit Leader Orientation

Course Description and Materials


Overview: This class will prepare operators to perform the role of RACES Unit Leader in the county EOC.
Intended Audience: Leadership staff with County EOC Radio Room Operator endorsement

These requirements will not be waived unless you are only missing something that is pending to complete the requirements. I.E. missing a class for a Credential. The Credential Program Manager will need to approve any such wavier.

Length: 3 hours
Students should bring:
  • Copy of course materials (see below)
  • Pen/pencil and pad of paper
Learning Objectives:

At the end of this course, students will be able to:

  • Properly perform as the RACES Unit Leader in the county EOC
Topics Covered:

The course agenda includes:

  • Endorsement Requirements
  • Review material from ECO Radio Operator Orientation class
    • EOC / Alt EOC location and access
    • Check In/Out
    • Position Binders
  • Activation Paperwork
  • DSW Responsibilities
  • T-Cards / Resource Tracking
  • Message Numbering
  • Radio Room Staffing
  • Notifying RACES Members
  • RACES Mutual Aid Requests
  • SUVs & Volunteer Center(s)
  • Packet Connections & Laptops
  • InterCounty Communications
  • Storage Cabinet Access
  • Other Communications Equipment
  • Review: Message Flow In/Out of Radio Room
  • Wrap up
Scheduling Info:
Course Materials:

Course slides will be made available to participants before the class. These slides are not for public distribution and should not be shared outside of those working on, or holding, the EOC RACES Unit Leader Credential.

There will be a homework assignment to be completed before class. Those signed up will be provided details prior to the class date.


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This page was last updated on 17-Mar-2024