Overview | Assignments | Operators | Activities | Support | For Hospitals | Coordinator
The hospital net is a Santa Clara County ARES/RACES net focused on providing communications for and between hospitals during times of need. New operators are always welcome. Individuals interested in helping with communications at one or more hospitals should contact the hospital net coordinator (below).
Each hospital operates its own Command Center, which manages the incident for that hospital using HICS (Hospital Incident Command System). The amateur radio operators assigned to a hospital provide communications support to the Hospital Command Center (HCC) and keep it connected to the other hospitals and to the county. The following operator assignments are available at each hospital, along with the credential type that is appropriate for the duties of that position:
Position | Qty | Preferred Credential* |
Voice Operator | 1 | Field Operator Type III |
Packet Operator | 1 | Packet Operator Type III |
*Preferred Credential: Indicates the minimum resource type that is fully capable of independently completing all aspects of the assignment efficiently and effectively. When requesting resources, the hospital will request this type of credentialed operator. If that resource type is not available, the hospital will decide whether or not to accept a less capable operator.
The Public Health Department Operations Center (PHDOC) functions as an operations center for the Department of Public Health working with hospitals and other medical facilities and functions within the county. Operators assigned to the PHDOC usually perform net control duty for the hospital voice net, send and receive the packet traffic to/from all hospitals, simultaneously operate on other county nets, and handle the highest traffic levels (several times the traffic that an individual hospital operator handles). The following operator assignments are available at the PHDOC, along with the credential type that is appropriate for the duties of that position:
Position | Qty | Preferred Credential* |
Voice Net Control | 1 | Net Control Type II |
Packet Operator | 1 | Packet Operator Type II |
Shift Supervisor | 1 | Net Control Type II and Packet Operator Type II |
*Preferred Credential: Indicates the minimum resource type that is fully capable of independently completing all aspects of the assignment efficiently and effectively. When requesting resources, the PHDOC will request this type of credentialed operator. If that resource type is not available, the PHDOC will decide whether or not to accept a less capable operator.
The management team at the hospitals and the PHDOC expect our hospital net operators to be qualified to perform their assignments. And the they know that our Credentialing Program provides the objective and standard measure of whether an operator is qualified or not. But they also understand that new operators need time to come up to speed. And those who are not already Mutual Aid Communicators will need time to transition to the new credentials.
New operators interested in supporting hospital communications are always welcome. You don't need a medical background. You just need a desire to help with one of the most important communications assignments there is, and a commitment to become a credentialed operator. The expectation is as follows:
Of course, many will be able to progress much faster than this. It all depends on how active the individual is. Until credentialed, new operators will typically be assigned to work with a credentialed operator.
To join the hospital net team, we recommend taking at least the following training courses:
Then:
Since 2016, SCCo ARES/RACES has maintained a set of minimum requirements for Hospital Net operators. Those who have followed those requirements will be about 95% of the way toward the above credentials and should be able to transition to a credentialed operator much more quickly and easily than a new operator. Those who have not maintained the minimum requirements for Hospital Net operators will have more work to do. The expectation for those who have adhered to the minimum requirements is:
During the transition period, assignments based on credentials will gradually become the norm, while assignments based on historical attendance will gradually fade away. After the transition period, uncredentialed operators, if needed, will typically be assigned to assist credentialed operators.
See the Credentialing Program web page for complete information about the credentials mentioned above.
A monthly net is held on the fourth Wednesday of each month at 19:00 on the county Hospital Net frequency. Hospital net operators operate the net using the radio equipment at each hospital, they test the equipment operation and report on its status. Once per quarter, we also staff the PHDOC.
During the hospital monthly net, voice check-ins are completed and a packet message is sent to PKTHOS@w1xsc from each hospital. The net schedule and script below provides more details.
A statewide medical health exercise is held annually. Typically, all hospitals and the PHDOC participate. Amateur radio is incorporated into the exercise, with the particular message types and content being dependent on the exercise scenario.
Consult the activities calendar for details about scheduled exercises.
Individual hospitals may conduct additional drills that may include amateur radio. Hospital net operators are also encouraged to attend other, non-hospital city and county drills and ARES/RACES training classes since the radio operating, message passing, and data network operating skills are directly transferable.
Consult the activities calendar for details about scheduled exercises.
A discussion/e-mail group is available for SCCo ARES/RACES members interested in the hospital net.
To Join: Visit our Discussion Groups page to learn how to subscribe to our main Announce group. Once approved, you can subscribe to the Hospital group.
The following information is provided for Hospital personnel in the Services section of the website.
See the county ARES/RACES staff page for the name and contact info of the current Hospital Net coordinator.
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This page was last updated on 26-Jun-2024